INVESTIGATIVE
journalists working for the BBC last week uncovered letting agents in London
who are prepared to discriminate against would-be tenants on the grounds of
race.
Under
the Equality Act 2010, it is illegal for businesses to refuse to provide a service
based on ethnicity.
But
10 firms told a reporter posing as a landlord they would not let to
African-Caribbean people at his request.
A
black researcher was denied viewings, yet his white counterpart was welcomed.
BBC
London was initially tipped off certain letting agents were willing to
discriminate against African-Caribbean people on behalf of landlords, with the
alleged misdoing rife in parts of west London.
To
expose the practices, a plush three-bedroom flat in north Kensington was
acquired. Letting agents from 10 firms were invited to assess its rental value.
All
10 were recorded on secret camera saying they would be prepared not to show the
flat to African-Caribbean people – and many detailed how they had done it
before.
The
lettings manager at A to Z Property Services, in Dollis Hill, said: "We
cannot be shown discriminating against a community. But obviously we've got our
ways around that.
"Ninety-nine
per cent of my landlords don't want Afro-Caribbeans or any troublesome
people."
The
lettings manager at National Estate Agents, Willesden, said: "When someone
[African-Caribbean] comes in, we won't advise them of this property.
"Even
if it does get [asked about] we make up an excuse, to be honest with you."
When
a black researcher asked to view the property, the National agent told him:
"I'm sorry, that one's gone."
The
property was still on the market - and a white researcher got offered a
viewing.
The
A to Z agent told the black researcher he would call him to arrange a viewing.
Despite a second inquiry, the agent never got back in touch.
The
agent had previously explained how he could deter unwanted tenants, saying:
"We don't say no there and then. We just don't call them back
(laughter)."
Once
again, the white researcher received an appointment with no fuss.
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